Public Works

The Department of Public Works (DPW) provides professional-quality maintenance, repair, and construction services while maintaining 44 miles of streets, 88 miles of sidewalks, 10 parks and playgrounds, public squares and Garden Cemetery. The DPW is also responsible for the ongoing maintenance of 11 municipal buildings, 61 miles of water mains, 40.5 miles of sewer mains, the Carter Street drain pumping station, nearly 90 vehicles and pieces of equipment, and the municipal fire alarm system.

The DPW also oversees the City's trash collection and disposal services, including curbside recycling, and is responsible for rapid response to all snow, ice and other inclement weather emergencies and conditions. The DPW also enforces water, sewer, and snow ordinances, grants petitions of location for utilities, and maintains engineering records and City maps. In addition, the DPW plays a significant role in the daily operation of other City departments in responding to requests for service. In particular, DPW works extensively with ISD and Planning and Development.

The Central Billing and Research team's (CB&R) primary function is to provide accurate and timely invoicing of all utilities, to complete a thorough and proactive review of all rate-payer accounts, to invoice for other miscellaneous services i.e. towing, host fees, pilot/lease fees. To complete all research as it relates to Utilities.


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Hours of Operation

Monday - Thursday: 8:00 a.m. to 4:00 p.m.
Tuesday Evening: 4:00 p.m. to 7:00 p.m.
Friday: 8:00 a.m. to 12:00 p.m.


Phone: 
General DPW information: 617-466-4209
  • For inquiry regarding trash collection, water service or your water bill, call Customer Service at 617-466-4040.
  • To report a street light outage, call 617-466-4200.
  • For inquiry related to Water and Sewer, call 617-466-4310. For emergencies, Nights, Weekends & Holidays, call 617-466-4662.
Chelsea Fire Alarm: 617-466-4662
CIP Update: 617-466-4213
Graffiti Hotline: 617-466-4212
Fax: 
617-466-4210

Address

Chelsea City Hall, Room #310
500 Broadway
Chelsea, MA 02150
United States
See map: Google Maps

Staff Contacts

Name Title Phone
Cate Fox-Lent DPW Commissioner 617-466-4203
Christine Dell'Anno Business & Grants Manager 617-466-4200
Carol Sanchez Junior Business Manager 617-466-4200
Emily Arroyo Head Admin Clerk 617-466-4040
Jorman Mota Assistant City Engineer 617-466-4204
Victor Tiernan Superintendent of Buildings & Grounds 617-466-4211
Scarlet Olivo 311 Manager 617-466-4209
Yeni Solis Administrative Assistant 617-466-4206
Luis Cetina Asst. Superintendent WSD 617-466-2040
Shavaun Callahan WSD Compliance Manager 617-466-4214
James Caron Field Operations Manager 617-466-4302
Alejandro Arroyo City Yard Supervisor 617-466-4300
Mike Sandoval Community Services Administrator 617-466-4207


Additional Information